Privacy Policy — SessionsGO

SessionsGO ("we", "our", "us") is committed to protecting the privacy of coaches, players, parents, and all users of our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

SessionsGO is the data controller responsible for your personal data. If you have questions about this policy or your data rights, please contact us at info@sessionsgo.co.uk.

2. Data We Collect

We may collect and process the following categories of personal data:

Account Information: Full name, email address, and encrypted password when you register.
Role & Team Data: Your selected role (coach, player, parent), team membership, and invitation data.
Player Performance Data: Match statistics, video analysis results, event logs, and development tracking metrics.
Video & Media: Match footage uploaded or recorded through the app for AI analysis.
Device & Usage Data: Browser type, device information, IP address, and usage analytics to improve the service.

3. Lawful Basis for Processing

We process your data under the following legal bases:

Contract: To provide the SessionsGO service you signed up for.
Legitimate Interest: To improve our platform, ensure security, and provide analytics.
Consent: Where required, such as for marketing communications or processing children's data.

4. Children's Data

SessionsGO is designed for grassroots football and may process data relating to players under 18. We take additional safeguards for minors' data:

Player accounts for under-18s should be created by a parent or coach who has parental/guardian consent.
We do not knowingly collect data directly from children under 13 without verified parental consent.
Parents/guardians may request access to, correction of, or deletion of their child's data at any time.

5. How We Use Your Data

To provide team management, event scheduling, and player tracking features.
To process match video through AI analysis and generate performance reports.
To facilitate team invitations and communication between coaches, players, and parents.
To generate downloadable PDF reports of match analyses.
To improve and maintain the security and performance of our platform.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

Cloud Infrastructure Providers: For secure hosting and data storage.
AI Analysis Services: Video frames are sent to AI providers for tactical analysis. No personally identifiable information is included in these requests.
Authentication Providers: If you sign in via Google or Apple, their privacy policies also apply.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time. Match analysis data and PDF reports will be deleted within 30 days of account deletion.

8. Your Rights (UK GDPR)

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data ("right to be forgotten").
Restriction: Request we limit how we process your data.
Portability: Request your data in a portable format.
Objection: Object to processing based on legitimate interest.

To exercise any of these rights, contact info@sessionsgo.co.uk. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and role-based access controls.

10. Cookies

SessionsGO uses essential cookies for authentication and session management. We do not use tracking or advertising cookies.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the app or email. Continued use of SessionsGO after changes constitutes acceptance of the updated policy.

12. Contact & Complaints

If you have concerns about how we handle your data, contact us at info@sessionsgo.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.